Conflict management specialist

Richard Gifford is a mediator and lawyer specialising in organisational and interpersonal conflict. His background includes senior roles at the Queensland Human Rights Commission and across the legal sector, where he has navigated some of the most complex interpersonal disputes in our community.

In Richard’s experience, conflict often arises from different communication and working styles, as well as due to structural issues including clashing roles, misaligned visions, and vague governance. Richard provides a neutral, outcomes-focused process that surfaces these issues and establishes a clear path forward.

His work is grounded in ten years of trauma-informed practice and conflict strategy. This background allows him to manage the high-pressure dynamics of conflict resolution while maintaining a clear focus on pragmatic, lasting outcomes.

Facilitating Resolution Across:

• Workplaces: Identifying the root causes of friction to mitigate psychosocial hazards and restore team continuity.

• Co-Founders: Navigating clashing roles and vision gaps to protect the viability of the partnership.

• Family Business: Using a facilitation model that untangles family ties from business decisions, future-proofing the business and the family relationships.