Transforming conflict, creating possibilities.

How I can help.

I work with my clients in the following ways:

mediation and facilitation with individuals and groups to help them resolve their differences, communicate clearly and find common ground.
conflict coaching one-on-one to help people better manage, strategise and resolve their conflict situations.
consulting for organisations to create psychologically safe workplaces where people are encouraged to speak up, disagree and collaborate effectively, resulting in high performing and innovative teams.
workshops and presentations on effective communication, giving and receiving feedback, and creating positive workplace cultures.

Every conflict is different and Richard will speak with you about his recommended approach to your unique situation.

Managers are exhausted: Managers are spending a disproportionate amount of time dealing with employee matters rather than focusing on BAU and strategic objectives.
Productivity has stalled: Teams are trapped in a stalemate where unresolved friction has replaced collaborative work and the results speak for themselves.
It’s about to escalate: Interpersonal tension has reached a threshold where formal grievances or workers' compensation claims are imminent.

I will run a series of 90-minute conversations to unpack the drivers of the conflict, enabling you to make clear and confident decisions about the problems stalling your progress.
I coordinate the communication process to ensure the dialogue remains focused on reaching a formal agreement on the practical steps required to move forward.
Conflict coaching for managers or employees on how to deal with the situation.
Workshops and presentations to teams on best practice conflict resolution principles.

An accredited process that restores relationships.
A practical and clear way forward on the path to working productively together again.
A step towards creating a psychologically safe and healthy workplace that meets its psychosocial hazards obligations.
A more unified team that is stronger and more harmonious.
Reclaimed time for managers and employees as they return to what’s important.

Data shows 65% of high-potential startups fail due to founder conflict. Unmanaged tension is a risk to the business’s viability.
Clashing visions have created a strategic deadlock. Decisions that once took minutes now stall for weeks.
Role ambiguity is causing confusion as you scale. This is causing inconsistent messaging and confusion across the organisation.
Relationships have broken down and you’re avoiding each other. Many co-founders are aligned on purpose but not communication style.

I will run a series of 90-minute structured sessions to identify the specific vision misalignments and communication blocks currently stalling your progress.
I will use mediation principles to facilitate a discussion that ensures all founders are heard and understood.
I will help founders gain insight into their default communication style and provide coaching on flexing.
Conflict coaching on how to deal with the situation.
Workshops and presentations to the team on best practice conflict resolution principles.

An accredited process that restores relationships and aligns leaders.
Partnership longevity: A co-created roadmap of realistic options that protect the future of the professional relationship and business.
A healthier workplace with employees no longer impacted by unresolved founder conflict.
Reclaimed time for founders and employees as they return to what’s important.

Family and business roles are blurred. Someone’s speaking as a family member and the other through the eyes of the business.
You are choosing family harmony over difficult business conversations. The business is at risk while difficult conversations regarding succession or professional merit are avoided to preserve family harmony.
Historical family dynamics interfere with professional relationships. Parent-child or sibling rivalries leak into every business conversation, making clear communication very challenging.

I will run a series of 90-minute conversations to untangle family ties from professional requirements and identify where roles are clashing.
I provide a neutral, independent environment to surface unspoken concerns regarding succession and leadership, ensuring the dialogue remains focused on the business's sustainability.
If appropriate, I assist to establish a "Family Constitution," providing a repeatable framework for how you will communicate and handle future disagreements within the firm.
Conflict coaching and training for family members or employees on how to deal with the situation.

An accredited process that restores relationships.
A practical and clear way forward on the path to working productively together again.
A mutually agreed framework that distinguishes family roles from business decisions.
If appropriate, a Family Constitution to identify the path forward.
Reclaimed time for family members and employees as they return to what’s important.